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Policy for Cancellations and Transfers

All cancellations are subject to a $150 cancellation fee for each badge until April 1, 2020. To request a cancellation, please email our team at After that date, we cannot accommodate cancellations and no refunds can be made.

You can transfer your ticket to another individual free of charge until May 1, 2020 by reaching out to After May 1, each ticket transfer will be subjected to a fee of $99. Please note that:

  • Transfer requests MUST include the original order confirmation number.
  • Transfer requests MUST be sent by the original purchaser of the badge, or the person whose name under which the badge was registered.
  • 99U cannot find a transferee for you, nor handle any exchange of funds.
  • Shared registrations (such as splitting days between two people for one ticket) are not permitted.
  • No transfers are permitted once a conference badge has been picked up at the event.


All official 99U event venues are ADA-compliant.

All 99U main stage talks will be live-captioned, and recordings of the talks include closed captioning. We can provide an ASL interpreter for 99U main stage talks and breakout sessions upon request. If you are planning to attend and would like to request an interpreter, please reach out to our team at

A comfortable and private lactation room is available during the conference at Alice Tully Hall.

We want all of our attendees to get the most out of 99U: if you have any specific accessibility needs or concerns, or ideas to make the conference more inclusive, don’t hesitate to reach out to us at


The Ace Hotel New York is our official hospitality partner for the 99U Conference. A preferred rate is available to attendees on a first-come, first-served basis. Details can be found in your order confirmation.


99U partners with like-minded creative organizations in a variety of ways, including interactive installations and attendee giveaways. All of our partnerships are custom-built and created to enhance the attendee experience.

If you’re interested in learning more, please contact our team at

Apply for Press Credentials

99U offers a limited number of press badges each year, available to design, marketing, and business publications interested in covering the event.

Apply here for press credentials.

Volunteer at the Conference

Want to become a part of 99U on the ground? Each year, we welcome friendly, fantastic volunteers to help us make the conference happen.

Apply here to volunteer.

Code of Conduct

The 99U Conference is dedicated to providing a harassment-free event for everyone. All attendees, speakers, and staff are held to our code of conduct. Please email our team at if you have any conduct concerns, complaints, or questions.